Sales and Management

Transforming Customer Complaints into Catalysts for Growth: The Art of Turning Negatives into Positives

In the dynamic world of business, customer complaints are an inevitable reality, often perceived as harbingers of dissatisfaction and potential damage to one’s reputation. However, these seemingly negative encounters hold the key to unlocking invaluable opportunities for growth and improvement. Embrace the Feedback Loop: A Pathway to Excellence Every customer complaint, no matter how trivial […]

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Offer Day

Right now, as you’re reading this, your sales skills might be slowly withering away. Facts don’t lie: Companies committed to ongoing sales training tend to generate a whopping 46% more revenue than those who overlook this crucial aspect. Imagine what a 46% boost in revenue could mean for your business. Just drop me an email

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To Assess the Leader, Evaluate their Team

Ouch, right? I’ve often repeated the mantra that “A” employees won’t work for “B” or “C” bosses, but I’ve never turned it around like this before. Yet, evidence abounds of managers complaining about their people not living up to expectations, not showing up on time, or committing other perceived violations. Huh. Life being a mirror

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Top 10 Reasons for Featuring Your Company in the 5th Edition of Who’s Who in Guyana Business Directory

In the ever-evolving landscape of business, standing out is no longer just an option—it’s a necessity. The “Who’s Who in Guyana Business Directory” has long been considered an authoritative platform for doing just that. Here are the top 10 reasons why featuring your company in the 5th edition, covering 2024, is an opportunity not to

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