Vishnu Doerga

Building a Business Engine: The Power of Systems and Processes

I had one of those “blinding flashes of the obvious” (BFO) recently while guiding a group through our 12-week sales training program. They weren’t selling car parts, but the comparison that came to mind was all about engineering a smooth, powerful machine. A well-designed sales process is like the engine of a high-performance machine. You

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Why Training is the Key to Business Success

Train, train, and train some more. That’s the secret behind Apple’s daily success. Every single day, their retail associates undergo sales training. And they’re not alone. Microsoft, SAP, Salesforce, Oracle, Xerox, IBM, ADP, Aramark, Unifirst, and Enterprise Car Rental are just a few companies that commit to relentless training. What do they all have in

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Unleashing Your Potential: The Power of Action and Learning Through Failure

In the journey of growth, there’s one undeniable truth: you cannot achieve extraordinary results without taking extraordinary action. The pace at which you improve in any area directly correlates to the actions you take and the lessons you learn from those actions. Without action, progress remains a distant dream. But let’s delve deeper—true learning doesn’t

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Master the Art of Communication: Move Beyond Parent and Child to Adult Engagement

Communication isn’t as straightforward as it seems. There are three core levels: Parent, Child, and Adult. Let’s break it down: When you communicate from a Parent or Child perspective, you force your listeners into the opposite role. In a business context, if you speak from a Parent perspective, you’re pushing your employees into a Child

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