Consider this.
Training your people in core skills is not your strong suit.
I’m not referring to basic tasks like answering the phone, but rather understanding how business works.
However, establishing a common language and shared understanding of concepts will greatly simplify the management of your business, ensuring everyone is on the same page.
If outsourcing your training can make your life easier and you lack expertise in this area, it is advisable to explore that option.
Enroll in a training class that resonates with you, and if suitable, send your leaders or attend together to expedite the process.
A quality training program should offer three key components:
- Practical content that can be applied and refined during the course.
- Multiple teaching methods to accommodate different learning styles (e.g., video, in-person, written materials).
- Real-time skills practice with coaching and feedback provided throughout the course.
If a training resource lacks any of these elements, it may fall short of its purpose, similar to reading a book without implementing its teachings.
In 99% of cases, outsourcing training yields better, faster, and longer-lasting results – the three factors that truly make training worthwhile: https://actioninvest.org/corporatetraining/